Help for the Adjustment Request screen
 
The Adjustment Request screen is used to create a Sales Volume Adjustment Request. This process is initiated from the Invoiced Order Detail screen which is a part of the Serial Number Search application.
 
The Adjustment request Screen displays all line items associated with the Invoice Number that was selected on the Invoiced Order Detail screen. As you will notice, the column headings for each column appear as links. This indicates that each column is sortable. Clicking on a blue column header will sort the screen by that column.
 
 
To create the Adjustment Request, select the item(s) that you would like to add to the request, by clicking on the small selection checkbox at the beginning of the line for that item and then click on the Create Request button.
 
 
You will then be redirected to the Adjustment Request Detail screen to enter additional information.
 

If you have any questions or encounter any problems with the Adjustment Request screen, please contact the Help Desk at 1-866-937-7080 or at Troy extension 2222.