Frequently Asked Questions
 
  Q: I was viewing a screen in HobartCorp and clicked on Help, and I was directed to the Home page in the Help Wiki. Why wasn't I directed to the actual Help page for the screen I was viewing?  
A: At this time, we don't have Help pages built for all of the active HobartCorp screens, and when we don't have an actual Help page for a screen, we default to the Help Wiki Home page. We are in the process of adding new Help pages all the time and hope to eventually have Help pages for all screens.
      
Q: I have questions about a HobartCorp screen that I'm using, but there doesn't appear to be a Help page for that screen. What should I do to get my questions answered?
A: As always, your best bet is to contact the Help Desk. If they are unable to answer your question immediately, they are in the best position to determine who can answer your question, and will either forward you on to that person or will contact that person to get an answer to your question. You can contact the Help Desk at 1-800-937-7080 or at Troy extension 2222.
      
Q: I really like the HobartCorp Help Wiki, but there are a few things that I would like to see added. Who should I contact?
A:

We always appreciate comments and suggestions about how we can improve any part of the HobartCorp site, including this Help Wiki. In fact, in the past, suggestions from the people who use the site have lead to some of the most useful and innovative enhancements. So, if you have a suggestion, idea, or comment, please fell free to send it to Dennis Reiss at dennis.reiss@itwfeg.com.     

  
Q: I've reviewed the Help page for the screen that I was viewing, but it doesn't contain the answer to my question. What should I do now?
A: If you reviewed the Help page for the screen and you still have questions, you should contact the Help Desk for further assistance. They are in the best position to determine who can answer your question, and will either forward you on to that person or will contact that person to get an answer to your question. You can contact the Help Desk at 1-800-937-7080 or at Troy extension 2222. In addition, please send an email to Dennis Reiss at dennis.reiss@itwfeg and let him know what screen you were viewing, what question(s) you had, and that the Help Wiki didn't answer your question(s). Feedback like this will help us to improve the Help Wiki so that it's a valuable tool for everryone.