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Support Contacts
 
 
The following individuals are your point of contact for questions regarding Plant Portal and SAM Epicor functions.
 
  • Order Scheduling within Plant Portal
    • Debbie Weikert - Troy
  • OEM Purchasing within SAM Epicor
    • Mark Douglas - Troy
  • Report FGI Produced within Plant Portal
    • Michelle Williams - Troy
  • Shipping and Receiving within SAM Epicor
    • Michelle Williams - Troy
  • InSite Manifest Shipping Application (Printing BOL, Closing Trailers & End of Day Processing)
    • Michelle Williams - Troy
  • Inventory Control (including Costing) witihn SAM Epicor
    • Diane Twiss - Troy
  • RMA Disposition witihn Sam Epicor
    • Danielle Teach - Troy
  • Technical Issue with Plant Portal, Terminal Services & SAM Epicor
    • Help Desk at 937-332-2222 or 1-866-937-7080

 

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